Licence #C35709

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PO Box 241028

Honolulu HI 96824 US

808.593.7836

Service@PueoPlumbing.com

FAQ

How Can I Check If I Have A Leak?

If you think you have a leak in your home, there’s an easy way you can check. Go out to your water meter and record the level. Make sure no one uses any water for a few hours, then go back and check the meter again (it’s easiest to do this when everyone goes to bed, then check it again first thing in the morning). If the level has changed, you probably have a leak – call Pueo Plumbing to have it taken care of right away!

Do I really need to worry about hidden leaks?

Yes! Not only do leaks get larger with age (see above) but they can also potentially cause damage to your home. Leak detection and repair offers a number of other benefits, including:

 

  • Reduced or eliminated water loss
  • Reduced risk of damage associated with leaks
  • Reduced need for emergency repairs
  • Reduced need for water treatment and pressurization
Is there anything I shouldn't put down my toilet?

You really shouldn’t put ANYTHING down your toilet, except what’s supposed to go down there. Avoid putting in things like:

  • Baby wipes, napkins, facial tissue or paper towels. While these will flush fine, they don’t break down the way toilet tissue does and will cause clogs or damage your septic system.
  • Sanitary products or diapers
  • Q-tips, cotton balls or dental floss
  • Hair
  • Food scrap
  • Small toys
  • Cat litter
My toilet sounds like it's constantly running. Is there anything I can do to fix it?

Yes – it just depends on what’s going on.

  • If you’ve ever opened your toilet tank, you’ve probably seen a metal or plastic ball resting on the top of the water. This is called the float, and it governs how high the toilet fills. If the float is cracked, water will seep inside and the ball won’t be able to sit above the water. As a result, the toilet can overfill and water can leak into the overflow tube, creating an endless cycle of filling and draining that will wreak havoc on your water bill. Sometimes, fixing the float just involves bending the metal arm it is attached to so the float sits on top of the water – just be careful not to snap it! In newer toilets, the float rides up and down in a plastic tube. While these are generally more durable than float arms, occasionally the ball will get stuck on grit or debris and may need to be moved manually a few times to remove the obstacle.
  • If the float ball isn’t the issue, check the chain attached to the handle. If the chain is too long, it could get trapped under the flap and let water through. If it’s too short, it won’t allow the flap to seal properly. Shorten it or replace it as necessary.
  • If that’s still not the case, you probably have a leaky flapper valve. The flapper valve is located at the bottom of the tank and is generally pretty easy to replace – just pop it off and put a new one in.
Do I need a sump pump?

If you have a basement that frequently floods or your home is built so water flows toward it, you should definitely have a sump pump. A sump pump will prevent the basement, as well as laundry areas and storage rooms from being damaged during heavy rains or in places where the water table is high.

Is there anything I should NOT put down my garbage disposal?

Yes – in fact, there are a lot of things that should never go down a garbage disposal. Fibrous foods, including celery, asparagus and artichokes can wrap around the blades and choke them. In addition, you should avoid putting down:

  • Potato skins
  • Bone fragments and eggshells
  • Banana peels
  • Fats / grease
  • Unpopped popcorn kernels
  • Onion skins
  • Fruit pits and seeds
  • Stringy vegetables like asparagus and celery
My question is not listed here. How do I get in contact with you?

The fastest way to reach us is by calling 808.593.7836, or you can shoot us a message here.